FAQ

All reproduction and copyright is owned by Tomas Hammar. Shipping is not included in the price of the original artworks.

Fine art prints are produced in a limited edition on Hähnehule Fine Art paper, 210g. Size and edition may vary.

We offer free shipping world wide on all our fine art prints.

We offer world wide shipping to your home/office adress within 21 days of purchase. The price for shipping original artwork is usually between 100-400€ but varies depending on what country and state you live in.

If you wish to know the exact price for shipping, please contact us at info@thvisuals.se and we will get back to you as soon as possible. We offer free shipping for all our fine art prints.

All original artworks are carefully wrapped and placed in a secure wooden box and you will also receive a tracking number. Prints will be shipped in a tube unframed. 

If you wish to return a product you can contact us within 14 days after receiving your package. Please note that we do not pay for any additional fees (such as packaging materials and shipping costs etc) and that you are responsible for delivering the package back to us in a secure way. As soon as we have cleared that the product/products are in perfect condition we will transfer you money back within 5 working days.

If your product/products appears to be broken or damaged in any way upon arrival and you wish to make a complaint, contact us as soon as possible with details, pictures and any additional information that we might need and we will get back to you as soon as possible.

If you have any questions regarding returns or refunds, please contact us at info@thvisuals.se and we will help you every step of the way. 

It is very important for us that you feel completely safe when purchasing products or contacting us. Therefore we handle all sensitive information, such as personal information etc, according to current GDPR regulations.

Please note that colors, shades and textures might appear different in photos than in real life. Our artwork is professionally photographed and we try to show our artwork as true to the originals as possible, but depending on what contrast, color settings and brightness you may have on your screen the photographs can vary from the original painting. If you wish to see more photos of a particular painting or if you have any questions, please contact us at info@thvisuals.se and we will help you in any way that we can.

We reserve us the right to change the contents of terms and conditions and any typos that might occur on this website. All prices and availability will be updated regularly but stock/supply might not always be correct.

All content on this site is copyrighted and reproduction of any way is forbidden.